Privacy Policy of Luxe Concept Limited

Introduction

Luxe Concept Limited ("we," "us," or "our") is committed to respecting the privacy of our customers and business partners. We treat all personal information provided to us as confidential and pledge to comply with the Personal Data (Privacy) Ordinance of Hong Kong, as well as internationally recognized standards for data privacy protection.

  1. Privacy Commitment

    We are dedicated to safeguarding your personal data and promise to:

    • Implement comprehensive computer, physical, and procedural safeguards to protect the security and confidentiality of the personal data we collect.
    • Limit the collection of personal data to that which is necessary for providing our services.
    • Ensure that only properly trained and authorized personnel have access to your personal data.
    • Not disclose your personal data to third parties unless you have consented, we are required by law, or we have informed you in advance.

  2. Information Collection

    To provide better service, we may collect the following information:

    • Company name
    • Contact person
    • Address
    • Telephone number
    • Mobile phone
    • Fax number
    • Email address
    • Website
    • Nature of business
    • Product/service details

    We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected.

  3. Use of Information

    The information we collect may be used for the following purposes:

    • Processing applications and requests
    • Operations, including database management, analysis, research, and auditing
    • Notification of promotional and marketing events organized by Luxe Concept
    • Compliance with legal obligations in or outside Hong Kong
    • Legal proceedings, including debt collection
    • Other purposes related to the above activities

    We may conduct direct marketing through various channels, including email, telephone, and direct mail. You may opt out of receiving promotional materials by contacting us (details below).

  4. Disclosure of Information

    We will keep your personal data confidential but may share it with:

    • Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers involved in our operations.
    • Our overseas offices, affiliates, business partners, and counterparts.
    • Individuals under a duty of confidentiality to us.
    • Authorities as required by applicable laws.

    We cannot control third-party use of your information once disclosed.

  5. Cookies

    Cookies are used to enhance user experience and improve our services. A cookie is a piece of data stored on your device. We use cookies to understand user preferences and website usage. You can choose to accept or reject cookies through your browser settings, but rejecting cookies may affect the functionality of our website.

  6. Hyperlinks

    Our website may contain hyperlinks to other sites for your convenience. Please note that our privacy policy does not apply to these external websites. We recommend reviewing the privacy policies of any third-party sites.

  7. Data Transfer

    Your data is generally stored on our servers in Hong Kong. However, we may transfer it to our overseas offices or to third parties as detailed in the disclosure section.

  8. Your Consent and Rights

    By using our services or visiting our website, you consent to the collection and use of your information as described in this policy. You have the right to access and amend any personal data we hold about you. To update your information or make inquiries about this policy, please contact us at cs@luxeconcept.com.

    We reserve the right to charge a reasonable fee for processing access requests. All requests must be submitted in writing and include your full name, address, and telephone number for identity verification.

  9. Changes to the Policy

    We may modify this policy periodically. Any changes will be posted on our website, with an updated revision date. Continued use of our services following such changes signifies your acceptance of the revised policy.

  10. Miscellaneous

    This policy is governed by the laws of the Hong Kong Special Administrative Region. It is written in English, and in the event of any inconsistency between the English version and translations, the English version shall prevail.

Last Modified: 10th Oct 2024